Whoop users recently discovered that the Strength Trainer feature has stopped allowing freeform session navigation—forcing them to complete exercises in a fixed sequence. In contrast to prior versions where users could skip ahead or perform supersets, the updated Strength Trainer now locks workouts into a rigid order, even if different equipment or time constraints arise. One highlighted the frustration: “What are people supposed to do if the equipment required for the next exercise is not available at the moment? Sit on the floor and wait?”
When a user asked Whoop’s AI support about the change, they received a confident explanation stating it was an intentional design update, not a bug. The AI claimed the adjustment “helps track your sets, reps, and muscular load more accurately” and “keeps your data clean and ensures your workout summary reflects exactly what you did, in the right order.” However, this assertion turned out to be false.
According to Whoop’s official community forums, the rigid sequencing is a known software bug — not a planned feature — and the company has committed to deploying a fix on July 28 via an app update. A Whoop team member clarified that the bug was under active development and would be resolved shortly. Early testers confirmed: “This is a recent bug that we are aware of that is already being fixed.”
Community voices on Reddit and Whoop forums have been outspoken. One user commented, “The most recent iOS update appears to have broken the ability to start a set from another lift out of order,” calling out the disruption to supersets. Another expressed disappointment: “This has made me go from recommending Whoop to everyone I meet to telling them Whoop can’t be trusted.”
The combination of AI miscommunication and usability break underlines a key issue: AI chatbots can hallucinate confidently—presenting misinformation as fact. One user noted: “If you affirm or imply something and the AI isn’t sure … it can hallucinate and justify/defend something as an actual update.”
As a temporary workaround, users discovered that editing and reordering the custom workout plan before starting the session bypasses the bug in some cases. One fitness enthusiast shared: “If you re‑order your workout before you start it … when you start the program, it’s in the new order.” But most agreed that relying on this workaround is clumsy and inconsistent.
Overall, the incident serves as a cautionary tale about the limits of AI in user support. While Whoop Coach aims to deliver personalized AI-guided recommendations, the mischaracterization of bugs as features erodes user trust. With the patch arriving shortly, users should expect strength trainer to return to its flexible, user-friendly mode soon.
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